Will Groupon refund my money?
For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase. After that, all sales are final unless stated otherwise in the Fine Print.
How long does it take Groupon to refund you?
If the customer has already been charged for the order, the refund will be issued by Groupon by the end of the day. This refund may take 7-10 business days to be processed by the customer's bank.
Can I cancel my Groupon purchase?
Select View Details next to the Groupon you want to cancel. On the app, select the order itself. If your order is eligible for self-service, you'll see an option to Cancel Order.
How do I get my Groupon voucher refunded?
Vouchers purchased for products or services at businesses near you are eligible for refunds if you self-cancel them within one day of buying them, unless their Fine Print says otherwise. You can also ask Groupon customer support to cancel a voucher and get a refund for it within three days of buying it.
How do I claim a refund from Groupon?
- Go to Contact Us, select the order for which you'd like a refund.
- Select Request a Refund (if available).
- Select your refund reason and confirm your cancellation.
How do I get my Groupon purchases back?
If you have an existing Groupon account with the same email used on your guest checkout order, you can log in and view your order as usual within My Groupons. If you don't have an existing Groupon account, but want to view your vouchers in My Groupons, you can create an account.
What happens after you buy a Groupon?
Groupons can be redeemed in person, or you may receive a promo code from Groupon that you can apply while making a purchase in the online store of the participating business. Once the business has verified the purchase, they can manually apply the pass you purchased to your account with that business.
How do returns work on Groupon?
If your Groupon Goods Marketplace item is eligible for return or exchange, you'll need to contact the merchant directly in a web browser, as returns can't be initiated on the mobile app. The merchant will initiate your return and send you a return label upon request.