Where are StockX verification centers?

Our Authentication Centers are globally-located:Detroit, MI.Atlanta, GA.Moonachie, NJ.NYC, NY.Portland, OR.Tempe, AZ. International:Berlin, DE.Eindhoven, NE.More items…

How long does it take StockX to validate?

1-2 business days

Once the item is received at a StockX Authentication Center, it can take 1-2 business days for an item to be inspected. The process can extend a few days if there are issues requiring further inspection from StockX's Quality Assurance team.

How does StockX verify items?

The StockX verification process takes into account the condition of the item, any variations it might display against our internal standards, the state of its container and whether or not it contains all necessary accessories.

Why is my StockX order still en route to StockX for authentication?

Your item is in route to StockX. Typically, StockX authentication takes 1 business day. However, this time can vary based on how many packages come in for authentication. You can always reach out to [email protected] with any additional questions.

Does StockX have a verification center in Hong Kong?

Our Hong Kong verification center helps us better support our customers in the Asia Pacific region, reducing shipping rates and shipping time frames to increase the speed at which our Sellers are paid out. With this facility comes additional carriers to make it even easier to send and receive items from StockX.

Will StockX return my shoes I sold it failed verification?

If your item is reviewed and your verification failure is reversed, we will provide you with a shipping label to send the item back to StockX for re-verification. Your payout for the original sale amount will be issued once the item is received and verified.

Is StockX verification trustworthy?

StockX is a safe, easy, and trustworthy way to access current culture. Whether it's on Twitter, TikTok, your group chat, or at family Thanksgiving, a number of people have asked the question: Is StockX Legit? Well, we're here to fill in the blanks. The answer is an unequivocal YES.

What happens if item does not pass verification StockX?

If StockX is unable to match you with a new Seller as a result of your purchase failing verification, you will be refunded your full purchase price.

What happens if your shoes don t pass authentication StockX?

If StockX is unable to match you with a new Seller as a result of your purchase failing verification, you will be refunded your full purchase price.

What happens if StockX does not verify?

If your item is reviewed and your verification failure is reversed, we will provide you with a shipping label to send the item back to StockX for re-verification. Your payout for the original sale amount will be issued once the item is received and verified.

Does StockX have verification centers in China?

While not a Chinese company, StockX has a verification center in Hong Kong, China, to support customers in the Asia Pacific region. Some sneakers are sent directly from China. The company has also entered China's sneaker market.

What happens if you accidentally sell fakes on StockX?

Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines or doesn't exactly match the item as it is described on StockX in any way.

Do you still get paid if your item does not pass verification on StockX?

Your payout for the original sale amount will be issued once the item is received and verified. If your item is reviewed and the verification failure is upheld, the decision on the transaction will be considered final.

Do fakes ever get through StockX?

What does StockX say about fakes? After Nike accused the platform of selling fake shoes this week, StockX provided Complex with data on its authentication process. StockX says it's invested millions of dollars in authentication and that its customers report a 99.96 percent accuracy rate.

Can I trust StockX authentication?

Is StockX Reliable? The rise of e-commerce platforms has led to an increase in counterfeit goods on the market. Unfortunately, the sneaker and athletic industries are not immune. StockX is a reliable platform and uses its own rigorous authentication to make transactions safe.

Does StockX do returns if fake?

StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) …

What happens if StockX verification failed?

If StockX is unable to match you with a new Seller as a result of your purchase failing verification, you will be refunded your full purchase price.

What happens if shoes don’t pass authentication StockX?

If StockX is unable to match you with a new Seller as a result of your purchase failing verification, you will be refunded your full purchase price.